Privacy Policy

During placement of an order or registering for a customer account, we will record details of your name and other information such as your postal address, e-mail address, telephone number and your credit card number, expiry date, etc. By submitting this information you consent to use of the information in line with the guidelines set.

We will use your information to fulfil your order and to provide you with the service you have requested. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and also to communicate with you on any matter relating to the provision of the service in general.

We may use information and statistics for the purposes of monitoring website usage, in order to help us develop the website. These statistics will not include information that can be used to identify you or any other individual.

We will not share your information with any other organisation except with third party businesses with whom we are jointly providing a service to you, so that this service can be provided.

If, at any time, you wish to have your information removed from our active databases, please send an e-mail to [email protected]


Cookies are small text files used to make the link between you and the information you have provided to a website. Through the use of Cookies, your shopping basket is kept separate from other users and it also enables us to automatically complete some of the forms, should you use them.

The creation of a cookie does not give the website any access to other information held on your computer.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Protecting Your Information

When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications will be encrypted. When you create an online order, it is then passed on using the same level of encryption. This includes credit card verification. Firewalls are used to block unauthorised traffic to the servers. The servers are located in a secure location accessed only by authorised personnel.

Sale of Business

In the event that this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers' advisers and will be passed on to the new owners of the business so that they can continue to provide the service that we currently provide. The purchaser will be required to follow the practices disclosed in this Privacy Policy, or to give you at least three months notice of any proposed changes.